Castle Glen Australia recognises that your privacy is very important to you and that you have a right to control your personal information. We know that you care how information about you is used and shared and we appreciate your trust that we will do so carefully and sensibly.
The information we learn from customers helps us personalise and continually improve your shopping experience with us. We are able to provide updated information, products and technology for you to use.
We record the following information
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser and to provide features such as storage of items in your shopping cart and logging in or out of the website.
The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However cookies allow you to take full advantage of some of our features, and we thus recommend that you leave them turned on.
We will not collect any personal information about you except when you knowingly provide it. We know that providing personal information is an act of trust and we take this seriously. Under no circumstances will your personal information be used for any other purpose than intended. We will not supply or sell these details to any third party whatsoever with the following exceptions.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts sensitive financial information you input during the ordering process. Our Secure Certificate is supplied by Go Daddy.
We do not sell products for purchase by children, and do our best to verify the age of our customers by requiring credit card details, cheque or money order, or an account. If you are under 18, you may visit our site but we reserve the right not to accept any orders from persons under the age of 18yrs. If it is our belief or our knowledge that to sell to you would be against the law, we reserve the right not to sell to you.
We also reserve the right not to sell to you if you do not have legitimate authority to authorise a purchase, you do not have the means to purchase or pay, or that it is our belief that our products may be used inappropriately, or that our products could cause harm.
You can always choose not to provide information by not completing web forms and turning your cookies off. However, you will not be able to purchase on this site while cookies are switched off.